Stock Associate - Vienna

Polène Paris; Wien; On-site; EUR 28,000 - 42,000; Full time

Job summary

Polène Paris is seeking a store professional to join our boutique team in Vienna, delivering the Polène experience to an international clientele. You will manage stock flows, coordinate with headquarters, and ensure seamless collaboration between sales and stock teams.

The role requires at least 2 years in a luxury retail environment, strong autonomy, and a passion for craftsmanship and leather goods. You will rotate between floor duties and stock areas to deepen product knowledge and contribute

Qualifications

• 2+ years in high-end luxury retail with international clientele.
• Strong autonomy and adaptability in fast-paced store environments.
• Genuine passion for craftsmanship and leather goods.
• Collaborative spirit and ability to support sales and stock teams.

Responsibilities

• Manage incoming and outgoing product flows and stockroom organization.
• Coordinate with the supply manager and sales team on inventory.
• Ensure stock transfers and availability of items for clients.
• Monitor product transfers between boutiques and share information within stock team.
• Assist in inventories and discrepancy analysis.
• Rotate between floor duties and stock areas to know product lines.
• Adapt quickly to achieve objectives and contribute to action plans.

Skills

Luxury retail experience

Stock management

Customer service

Team collaboration

Job description

Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.

In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.

The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience.

AS PART OF THE BOUTIQUE TEAM

Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. You will be reporting to the Stock Controller. Your main responsabilities are :

Creator of the Polène experience

• Manage incoming and outgoing product flows: opening cartons, applying delivery procedures, and storing products in the stockroom, ensuring proper organization and optimizing storage space.

• Liaise with the supply manager at headquarters to communicate inventory-related information and maintain daily communication with the sales team regarding overstocked or out-of-stock items.

• Ensure coordination between the sales team and stock: stockroom transfers and making requested items available to clients.

Contributor to Polène’s performance

• Prepare and monitor product transfers between boutiques and foster collaboration by ensuring information sharing within the stock team.

• Participate in the organization and monitoring of inventories (cycle counts and fiscal inventories), analyze discrepancies when necessary, and assist in product searches using the Maison’s tools.

• Demonstrate versatility by rotating between floor missions and all stock areas of the boutique, thereby developing strong knowledge of all product lines within the stock.

• Be aware of your objectives and proactively contribute to action plans to achieve them.

KEYS TO SUCCESS

• You have been in contact with a high-end and international clientele for at least 2 years in a similar role, ideally within the luxury and/or leather goods sector.

• You demonstrate strong autonomy and great adaptability, along with tireless dynamism that enables you to manage high in-store traffic.

• You have a strong sensitivity to our products, craftsmanship, and leather goods expertise, which you can speak about passionately with our clients.

• You integrate easily into a team and have a true collaborative spirit and sense of mutual support.

• You are able to handle urgency and seek quick solutions: constant versatility is required.

Maison Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate ethically and fairly.