Luxury Client Advisor — After-Sales & Consultations

LVMH Group; Wien; Vor Ort; EUR 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Profit-sharing

Staff discount

Lunch tickets

Pension plan

International environment

Career development

LVMH Heart Fund

Zusammenfassung

RIMOWA, part of the LVMH Group, seeks an enthusiastic luxury retail professional in Vienna. You will deliver first-class consultations, strengthen customer relationships, and manage after-sales topics with a focus on high-quality service for iconic luggage.

Join an international environment within the LVMH Group, with competitive compensation, staff discounts, and extensive development opportunities for a long-term career in luxury retail.

Qualifikationen

• Outgoing and customer-focused with a Luxury sensibility.
• Experience in CRM-driven customer interactions and service.
• Strong communication and relationship-building skills in luxury retail.

Aufgaben

• Build and strengthen customer relationships through first-class consultations.
• Serve as after-sales professional and primary contact for all after-sales topics.
• Oversee high-quality processing of repairs, coordinating with the technical team and customers.

Kenntnisse

Customer-focused

CRM goals

Sales on site

After-sales contact

Luxury service mindset

Jobbeschreibung

RIMOWA, part of the LVMH Group, seeks an enthusiastic luxury retail professional in Vienna. You will deliver first-class consultations, strengthen customer relationships, and manage after-sales topics with a focus on high-quality service for iconic luggage.

Join an international environment within the LVMH Group, with competitive compensation, staff discounts, and extensive development opportunities for a long-term career in luxury retail.