Junior Order Management Specialist

Vizrt Austria GmbH; Stadt Schwaz, Altmahd; On-site; EUR 42,000 - 56,000; Full time

Job summary

Vizrt Austria GmbH in Tyrol seeks an Order Management Specialist to bridge regional Sales with Central Logistics, ensuring smooth order handover and efficient logistics workflows.

Responsibilities include processing global CPQ data, maintaining order accuracy, and coordinating with Finance, Logistics, and Sales to resolve issues and support timely delivery. English is essential; German at B2 level is expected.

Qualifications

• 2 years of experience in import/export processes; experience in purchasing management is an advantage.
• Experience with an ERP system or Business Central is desirable.
• Fluent English is a must, and German should also be at a decent level (B2 level plus).
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work effectively under pressure.
• Strong team player.
• Ability to learn and understand complex concepts and processes quickly.
• Strong sense of responsibility and customer service orientation.

Responsibilities

• Processing Opportunities, Sales Orders, Deal Registration, Incentives, returns (Trade-in RMA), and credits globally in CPQ.
• Ensure order accuracy for customer satisfaction and team effectiveness.
• Support fulfillment by working with team members and departments to resolve order issues and ensure timely processing.
• Ensure Sales team adherence to processes, identify areas for improvement, and promote efficiency.
• Support requests for price verifications, purchase orders, changes, or cancellations from Partners and Customers.
• Respond promptly to customer inquiries and provide courteous service, including questions regarding products, pricing, delivery times, warranties, and general support.
• Redirect Partners and Customers to Finance for credit or financing arrangements.
• Proactively coordinate equipment delivery with Logistics, Sales, and Assembly teams.

Skills

Import/Export

ERP (Business Central)

English (Fluent)

German (B2+)

Interpersonal skills

Communication skills

Prioritization under pressure

Team player

Tools

Business Central

Job description

About Vizrt

At Vizrt, we're transforming how the world communicates through video. As a global technology company serving media, sports, enterprise, and content creators, we develop innovative solutions that help organizations create compelling visual stories, connect with audiences, and deliver immersive experiences at scale. Our people are at the heart of that mission, operating together across more than 25 countries to shape the future of live production and visual storytelling.

Job Description

The Order Management Specialist will act as a bridge between the regional Sales team and the Central Logistics team to support Global sales operations. The role is responsible for implementing and managing order administration functions to ensure a smooth order handover and logistics workflow.

Tasks and Duties

• Processing Opportunities, Sales Orders, Deal Registration, Incentives, returns (Trade-in RMA), and credits globally in CPQ
• Ensure order accuracy for both customer satisfaction and team effectiveness
• Support fulfillment by working with team members and departments to resolve order issues and ensure timely processing
• Ensure Sales team adherence to processes, identify areas for improvement, and promote efficiency
• Support requests for price verifications, purchase orders, changes, or cancellations from Partners and Customers
• Respond promptly to customer inquiries and provide courteous service, including questions regarding products, pricing, delivery times, warranties, and general support
• Redirect Partners and Customers to Finance for credit or financing arrangements
• Proactively coordinate equipment delivery with Logistics, Sales, and Assembly teams

Qualifications

• 2 years of experience in import/export processes; experience in purchasing management is an advantage.
• Experience with an ERP system or Business Central is desirable
• Fluent English is a must, and German should also be at a decent level (B2 level plus).
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work effectively under pressure.
• Strong team player.
• Ability to learn and understand complex concepts and processes quickly.
• Strong sense of responsibility and customer service orientation.