- Conduct cold and warm outreach and inspire prospective customers with tailored solutions
- Build long-term customer relationships
- Process and qualify incoming leads and route them strategically to the sales team
- Respond to and record customer inquiries and orders, and hand them over to the field sales team when needed
- Ensure smooth order processing
- Prepare compelling sales proposals
- Maintain master data and create and manage sales opportunities in Salesforce CRM
- Contact existing customers by phone, identify their needs, and present current promotions
- Expand product and service knowledge through training
- Present products and services convincingly and answer customer inquiries competently
Requirements
- Successfully completed commercial or technical training
- Motivation to become familiar with the world of CAD products
- Experience in telephone-based sales and lead generation
- Fluent German with strong negotiation skills
- Good English skills are an advantage
- Excellent communication skills and an open personality
- Strong understanding of customer needs
- Proactive and independent working style
- Strong organizational skills and enjoyment of structured work
Core Competencies
Demonstrates expertise in telephone-based sales and lead generation, with a strong ability to build customer relationships and present tailored solutions. Proficient in Salesforce CRM for managing sales opportunities and maintaining customer data.
Highest-signal resume keywords
- Telephone-Based Sales Experience
- Lead Generation
- Salesforce CRM Proficiency
- Fluent German
- Excellent Communication Skills
ATS Optimization Keywords
Hard Skills
- Lead Qualification
- Sales Proposal Preparation
- Order Processing
- Customer Inquiry Management
- Product Knowledge Expansion
Soft Skills
- Strong Negotiation Skills
- Proactive Working Style
- Strong Organizational Skills
- Open Personality
- Understanding of Customer Needs
Certifications & Qualifications
- Commercial or Technical Training
Industry Keywords
- CAD Products
- Customer Relationship Management
- Sales Opportunities
- Customer Inquiries
- Promotions