Hybrid Quality Manager: Complaint & Root-Cause Lead

Knorr Bremse Group; Österreich; Hybrid; EUR 45.000 - 55.000; Vollzeit

Zusammenfassung

Knorr Bremse Group in Mödling, Austria is seeking a Quality Manager (f/m/d) specializing in complaint management. The role focuses on controlling customer and supplier complaints, analyzing damage cases, and liaising with production, procurement, and sales departments.

The ideal candidate should have experience in claim management, strong analytical and negotiation skills, and fluency in German and English. The minimum salary offered is €50,000 gross per year with relevant qualifications.

Qualifikationen

• Experience in claim management in a manufacturing environment.
• Technical understanding and analytical thinking.
• Assertiveness and negotiation skills.

Aufgaben

• Process and control customer and supplier complaints.
• Analyze damage cases and enforce claims.
• Coordinate with production and other departments.

Kenntnisse

Claim management experience

Analytical thinking

Negotiation skills

Solution-oriented working style

Knowledge of quality tools

German proficiency

English proficiency

MS Office and ERP systems

Tools

SAP

Jobbeschreibung

Knorr Bremse Group in Mödling, Austria is seeking a Quality Manager (f/m/d) specializing in complaint management. The role focuses on controlling customer and supplier complaints, analyzing damage cases, and liaising with production, procurement, and sales departments.

The ideal candidate should have experience in claim management, strong analytical and negotiation skills, and fluency in German and English. The minimum salary offered is €50,000 gross per year with relevant qualifications.