Quality Engineer (f/m/d)

Ultimate Europe GmbH; Gemeinde Sankt Georgen am Ybbsfelde; On-site; EUR 42,000 - 58,000; Full time

Benefits offered by this job

Bike-leasing

Employee ownership model

Flexible working hours (flexitime)

Office canteen and gym

EV charging station and e-car parking

New office building

Personal development opportunities

Performance-based pay depending on‑+/–

Job summary

Ultimate Europe GmbH, based in St. Georgen am Ybbsfelde, Lower Austria, develops and services gangways, automatic door systems and interior fittings for rail vehicles and buses.

The role focuses on handling customer complaints with 8D methodology, coordinating improvements across subsidiaries, and processing ERP transactions. Successful candidates will have technical education, fluent German and English, and experience in quality management and 8D reports, with strong communication and teamwork

Qualifications

• Must have completed technical education (apprenticeship, technical school or HTL/equivalent).
• Fluent German and English required.
• Strong teamwork and communication skills.
• Customer-oriented with professional attitude.
• Flexible regarding working hours.
• Experience in quality management and 8D-reports.
• Strong awareness of quality and environmental standards.

Responsibilities

• Handle customer complaints using the 8D methodology and perform technical evaluation.
• Coordinate and communicate corrective, preventive, and improvement actions with subsidiaries, suppliers, customers, and internal departments.
• Track and monitor actions related to complaint management.
• Process transactions in the ERP system (MS Business Central).
• Prepare documentation, analyze defects, and report to stakeholders.
• Participate in and contribute to CIP (continuous improvement process).
• Travel to suppliers and customers as required for complaint management.

Skills

8D reports handling

German + English

team player

customer oriented

flexible working hours

quality management

communication skills

Education

Completed technical education (apprenticeship/HTL/equivalent)

Job description

Ultimate Europe based in St. Georgen am Ybbsfelde (Lower Austria), is part of a very succesful international group of companies with additional locations in Romania, Poland, Turkey, the USA, China and Australia. We are engaged in the development, sale and service of gangways, automatic door systems and interior fittings for rail vehicles and buses. We are looking for a new employee for our location in St. Georgen am Ybbsfelde to strengthen and expand our international market activities.

Your tasks:

• Handling customer complaints using the 8D methodology, including technical evaluation
• Coordinating and communicating improvement, corrective, and preventive actions with subsidiaries, suppliers, customers, and internal departments
• Tracking and monitoring actions related to complaint management
• Processing transactions in the ERP system (MS Business Central)
• Preparing documentation, analyzing defects, and reporting to internal and external stakeholders
• Participating in and contributing to the company's continuous improvement process (CIP)
• Traveling to suppliers and customers as required in connection with complaint management

Your skills:

• Completed technical education (apprenticeship, technical school or HTL/equivalent)
• Very good command of German and English
• Team player with strong communication skills
• Customer-oriented with a professional attitude
• Flexible regarding working hours
• Professional experience in quality management and experience handling 8D-reports
• Strong awareness of quality and environmental standards

We value your effort and offer you:

• Personal and professional development opportunities
• Flexible working hours: a flexitime model in the form of an agreement is available to all employees
• Personal responsibility: independent working in a young and outgoing team
• Cheap electric charging station, as well as specifically marked e-car parking spaces are available directly in front of our office building
• New office building: canteen, gym, after work bar
• Bike-leasing
• An employee ownership model where you participate in the company's success
• Attractive salary according to "KV Metallgewerbe", Employees (Employment Group III) with overpayment depending on qualifications and professional experience

ULTIMATE Europe Transportation Equipment GmbH Hart, Gewerbestraße 27, A-3304 St. Georgen am Ybbsfelde
Web:www.ultimate-eur.com