Hotel receptionist night audit- Vorarlberg (Austria) M/W/X

Actiris; Vorarlberg; Remote; EUR 26,000 - 29,000; Full time

Benefits offered by this job

Free accommodation

Free meals

Free Wi-Fi

Job summary

Actiris is seeking enthusiastic seasonal staff for a winter season in Vorarlberg to work as hotel receptionists. Duties include check-in/out, reservations, guest information, payments, and room assignments, with strong emphasis on guest service and problem resolution.

Requirements include apprenticeship in tourism or equivalent experience, German B2 and English A2. Free accommodation and meals are provided during the winter season, with full-time hours in morning, afternoon, and split shifts.

Qualifications

• Education: Completion of Apprenticeship/Tourism School or work experience
• German language at least B2, spoken and written
• English at least A2, spoken and written

Responsibilities

• Check-In/Check-Out: process guest arrivals and departures
• Reservations: manage bookings and inquiries
• Guest Services: provide information about the hotel and local attractions
• Payment Processing: handle cash, credit card transactions, and billing
• Room Assignments: allocate rooms based on availability and guest preferences
• Communication: answer phone calls and respond to emails
• Problem Resolution: address guest complaints or issues promptly
• Record Keeping: maintain accurate records of guests and transactions
• Security Checks: ensure safety and security of the hotel and guests

Skills

German language

English language

Customer service

Guest interaction

Education

Apprenticeship/Tourism School

Tools

Reservation system

Job description

We are looking for enthusiastic and dedicated seasonal staff with good command of German and English to join our team for the winter season in Vorarlberg.

Here's a concise overview of the typical tasks for a hotel receptionist:

• Check-In/Check-Out: Process guest arrivals and departures
• Reservations: Manage bookings and handle inquiries
• Guest Services: Provide information about the hotel and local attractions
• Payment Processing: Handle cash, credit card transactions, and billing
• Room Assignments: Allocate rooms based on availability and guest preferences
• Communication: Answer phone calls and respond to emails
• Problem Resolution: Address guest complaints or issues promptly
• Record Keeping: Maintain accurate records of guests and transactions
• Security Checks: Ensure the safety and security of the hotel and its guests.en (e.g., restaurant, catering, home) and the specific role of the cook.

Profil

Education: Completion of Apprenticeship/Tourism School or work experience required

Language skills: German - B2 understanding, spoken and written English - A2 understanding, spoken and written

Allemand (requis)

• Salary : From 2.330,00 - 2.563,00 Euro gross per month ( 1.821,63 - 1.940,50 Euro net).

The payment is based on the collective agreement for the gastronomy in Austria with the readiness for significant overpayment (depending on training and professional experience).

• Free accommodation and meals
• Free Wi-Fi access
• Good and supportive employers

Winter Season November/December until April

Hotels and restaurants in Vorarlberg Fulltime (40/48 h/week) in morning, afternoon and split shift

EURES AUTRICHE (VORALBERG)