German-Speaking Gaming Support Specialist Sofia Relocation

emplify GmbH; Lavamünd; Vor Ort; EUR 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodation on arrival

Plane ticket

Taxi from airport

Fully paid training

Health insurance

More than 50 benefits

Zusammenfassung

TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German and English to join our Game Support Team in Sofia. Relocation is offered to support your move.

In this role you will assist players with issues, deliver an exceptional player experience, and communicate feedback to the relevant teams. You will work with an international team focused on continuous process improvements.

Qualifikationen

• Fluent in German and proficient in English.
• Gaming experience and empathy with players’ perspectives.
• Understanding of player support and issue resolution.

Aufgaben

• Assist players with issues they experience or report.
• Focus on delivering the best possible player experience.
• Relay player feedback to the appropriate teams.
• Collaborate with the team to improve support processes.

Kenntnisse

German fluency

English fluency

Gaming experience

Jobbeschreibung

TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German and English to join our Game Support Team in Sofia. Relocation is offered to support your move.

In this role you will assist players with issues, deliver an exceptional player experience, and communicate feedback to the relevant teams. You will work with an international team focused on continuous process improvements.