Gaming Support Specialist (German) – Relocate to Sofia
emplify GmbH
Eine zielgenaue Bewerbung für diese Stelle — ein maßgeschneiderter Lebenslauf und ein Anschreiben, die genau zur Stellenanzeige passen.
Benefits dieser Stelle
Zusammenfassung
TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German and English to join our Game Support Team in Sofia. This role includes relocation support and flight tickets, and you will assist players, ensuring an exceptional experience and communicating insights to the teams.
The ideal candidate has fluency in German and solid English, gaming experience, strong player empathy, and understanding of player support.
Qualifikationen
- Fluency in German and a good command of English.
- Gaming experience and ability to relate to players’ concepts and mindset.
- Empathy for players and understanding their perspective.
Aufgaben
- Assist players with issues and reports.
- Focus on delivering the best player experience.
- Record and relay player feedback to relevant teams.
- Contribute to process improvement within the team.
Kenntnisse
Jobbeschreibung
TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German and English to join our Game Support Team in Sofia. This role includes relocation support and flight tickets, and you will assist players, ensuring an exceptional experience and communicating insights to the teams.
The ideal candidate has fluency in German and solid English, gaming experience, strong player empathy, and understanding of player support.
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