German-Speaking Gaming Support Specialist

TELUS Digital; Österreich; Vor Ort; EUR 20.000 - 30.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodation on arrival

Flight to Sofia

Airport taxi

Training program

Health insurance

Referral program

Zusammenfassung

TELUS Digital Bulgaria is seeking a German-speaking Player Support and Community Management specialist to join our Sofia team. You’ll assist players via phone, email, and chat in German and English, handle technical and billing questions, and deliver empathetic, player-first solutions.

Live in Sofia with relocation support, accommodation on arrival, training, and a salary package above Sofia's average, as you help shape the player experience for a leading gaming company.

Qualifikationen

• German language proficiency required (Fluent German).
• Ability to communicate clearly and empathetically with players.
• Experience in customer support or community management is a plus.

Aufgaben

• Provide player support via phone, email, and chat in German and English.
• Manage community platforms and maintain a positive environment.
• Identify trends and report issues to relevant teams and contribute to knowledge base.

Kenntnisse

Fluent German

Empathy

Communication skills

Tools

Microsoft Outlook

Excel

Internet tools

Jobbeschreibung

TELUS Digital Bulgaria is seeking a German-speaking Player Support and Community Management specialist to join our Sofia team. You’ll assist players via phone, email, and chat in German and English, handle technical and billing questions, and deliver empathetic, player-first solutions.

Live in Sofia with relocation support, accommodation on arrival, training, and a salary package above Sofia's average, as you help shape the player experience for a leading gaming company.