German-Speaking Customer Support – Travel & Hospitality | Greece

RDN Cons; Wien; On-site; EUR 13,000 - 20,000; Full time

Job summary

100Hires, Inc. is seeking a German-speaking customer support representative to assist travelers with reservations and related queries in a multinational setting. The role includes phone, email and chat support, with a path to remote work from Greece after initial training.

The ideal candidate is fluent in German, has strong English communication and a customer-focused mindset. Willingness to relocate to Greece and to work flexible shifts, including weekends, is required.

Qualifications

• Fluent German (C1/C2)
• Good command of English (B2+)
• Strong communication and interpersonal skills
• Customer-focused and comfortable helping people
• Willingness to relocate to Greece

Responsibilities

• Assist German-speaking customers with travel and reservation-related needs
• Support customers via phone, email and chat
• Assist with reservations, changes, cancellations and general enquiries
• Help resolve customer issues efficiently and professionally
• Provide clear and accurate information
• Handle different customer situations with empathy and a solution-oriented approach
• Use internal systems to manage customer requests and interactions
• Deliver a positive customer experience

Skills

Fluent German (C1/C2)

English (B2+)

Communication skills

Customer-focused

Tools

CRM systems

Job description

Ready for a new professional experience in Greece?We are looking for German speakers to join an international Customer Support team within the travel and hospitality sector.The opportunity includes support for candidates moving to Greece and, following the initial training period, the possibility to work remotely from within Greece.Your RoleYou will assist German-speaking customers with their travel and reservation-related needs, providing friendly and professional support throughout their experience.Support customers via phone, email and chatAssist with reservations, changes, cancellations and general enquiriesHelp resolve customer issues efficiently and professionallyProvide clear and accurate informationHandle different customer situations with empathy and a solution-oriented approachUse internal systems to manage customer requests and interactionsDeliver a positive customer experienceYour ProfileFluent German (C1/C2)Good command of English (B2+)Strong communication and interpersonal skillsCustomer-focused and comfortable helping peopleGood computer literacy and ability to learn new systems quicklyPrevious experience in customer service, hospitality, tourism, retail or another customer-facing role is an advantageMotivated entry-level candidates are also welcomeWillingness to work flexible shifts, including weekends when requiredWillingness to relocate to GreeceWhat You Can ExpectFull-time employment in GreeceRelocation support for eligible candidatesInitial training and ongoing supportPossibility to work remotely from within Greece after the initial training periodInternational and multicultural working environmentCareer development opportunitiesIf you speak German and would like to combine an international career with the opportunity to live and work in Greece, apply now to learn more.