German-Speaking Travel Support Specialist

RDN Cons; Salzburg; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Initial training and ongoing support

Remote work possibility within Greece

Job summary

100Hires, Inc. is seeking a German-speaking Customer Support specialist to assist travelers and reservations. You will support customers via phone, email and chat, handling changes, cancellations and inquiries with empathy and efficiency.

The role offers relocation to Greece and potential remote work within Greece after initial training. Ideal candidates are fluent in German with strong English, excellent communication skills, and a customer-focused mindset.

Qualifications

• Fluent German (C1/C2).
• Good English (B2+).
• Strong communication and interpersonal skills.
• Customer-focused with a helpful attitude.
• Willingness to relocate to Greece.

Responsibilities

• Assist German-speaking customers with travel and reservation-related needs.
• Provide friendly and professional support via phone, email and chat.
• Help with reservations, changes, cancellations and general enquiries.
• Resolve customer issues efficiently and professionally.
• Use internal systems to manage requests and interactions.
• Deliver a positive customer experience.

Skills

Fluent German (C1/C2)

Good English (B2+)

Communication skills

Customer-focused

Willingness to relocate to Greece

Tools

CRM systems

Job description

100Hires, Inc. is seeking a German-speaking Customer Support specialist to assist travelers and reservations. You will support customers via phone, email and chat, handling changes, cancellations and inquiries with empathy and efficiency.

The role offers relocation to Greece and potential remote work within Greece after initial training. Ideal candidates are fluent in German with strong English, excellent communication skills, and a customer-focused mindset.