German-Speaking Travel Support Specialist — Remote in Greece

RDN CONS; Innsbruck; Hybrid; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Relocation support

Initial training provided

Remote work after training

Zusammenfassung

RDN CONS is seeking German-speaking professionals to join our international Customer Support team in Greece. You will assist customers via phone, email and chat, manage reservations and changes, and resolve inquiries with empathy and efficiency.

Fluent German (C1/C2) and good English (B2+) are required. Willingness to relocate to Greece and work flexible shifts, including weekends, is expected. Initial training provided, with potential to work remotely from within Greece after training.

Qualifikationen

• Fluent German (C1/C2) required or strongly preferred.
• Good command of English (B2+) is essential.
• Strong communication and interpersonal skills are important.
• Customer-focused and able to help people effectively.
• Willingness to learn new systems quickly.

Aufgaben

• Support customers via phone, email and chat.
• Assist with reservations, changes, cancellations and inquiries.
• Resolve customer issues efficiently and professionally.
• Provide clear and accurate information.
• Deliver a positive customer experience using internal systems.

Kenntnisse

German language

English language

Communication

Interpersonal skills

Customer focus

Jobbeschreibung

RDN CONS is seeking German-speaking professionals to join our international Customer Support team in Greece. You will assist customers via phone, email and chat, manage reservations and changes, and resolve inquiries with empathy and efficiency.

Fluent German (C1/C2) and good English (B2+) are required. Willingness to relocate to Greece and work flexible shifts, including weekends, is expected. Initial training provided, with potential to work remotely from within Greece after training.