German-Speaking Travel Support Specialist — Remote in Greece

RDN Cons; Wien; Remote; EUR 13,000 - 20,000; Full time

Job summary

100Hires, Inc. is seeking a German-speaking customer support representative to assist travelers with reservations and related queries in a multinational setting. The role includes phone, email and chat support, with a path to remote work from Greece after initial training.

The ideal candidate is fluent in German, has strong English communication and a customer-focused mindset. Willingness to relocate to Greece and to work flexible shifts, including weekends, is required.

Qualifications

• Fluent German (C1/C2)
• Good command of English (B2+)
• Strong communication and interpersonal skills
• Customer-focused and comfortable helping people
• Willingness to relocate to Greece

Responsibilities

• Assist German-speaking customers with travel and reservation-related needs
• Support customers via phone, email and chat
• Assist with reservations, changes, cancellations and general enquiries
• Help resolve customer issues efficiently and professionally
• Provide clear and accurate information
• Handle different customer situations with empathy and a solution-oriented approach
• Use internal systems to manage customer requests and interactions
• Deliver a positive customer experience

Skills

Fluent German (C1/C2)

English (B2+)

Communication skills

Customer-focused

Tools

CRM systems

Job description

100Hires, Inc. is seeking a German-speaking customer support representative to assist travelers with reservations and related queries in a multinational setting. The role includes phone, email and chat support, with a path to remote work from Greece after initial training.

The ideal candidate is fluent in German, has strong English communication and a customer-focused mindset. Willingness to relocate to Greece and to work flexible shifts, including weekends, is required.