German-Speaking Customer Advisor

CB Talents SP; Wien; On-site; EUR 30,000 - 40,000; Full time

Job summary

A recruitment agency is seeking German-speaking Customer Advisors to assist users of a major digital advertising platform in Lisbon. The role involves providing solutions and resolving issues via chat, email, or phone, ensuring a high-quality customer experience. Fluency in German and a B2 level of English are required, along with strong communication skills. This on-site position features rotational shifts, providing a great opportunity to enhance your international career.

Qualifications

• Fluent in German, B2 level in English.
• Strong verbal and written communication skills.
• Previous customer support experience is advantageous.

Responsibilities

• Assist customers with their advertising accounts.
• Provide solutions and guidance through chat, email, and phone.
• Resolve platform-related issues.
• Deliver high-quality customer experience.

Skills

German – fluent

English – B2

Strong communication skills

Job description

A recruitment agency is seeking German-speaking Customer Advisors to assist users of a major digital advertising platform in Lisbon. The role involves providing solutions and resolving issues via chat, email, or phone, ensuring a high-quality customer experience. Fluency in German and a B2 level of English are required, along with strong communication skills. This on-site position features rotational shifts, providing a great opportunity to enhance your international career.