German-Speaking CSR — Remote in Greece (Relocation)

FH Collective Academy; Wien; Remote; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Flight within EU

Airport pickup

Performance bonus

Job summary

FH Collective Academy is seeking a Customer Service Representative to join our remote team supporting a global online community. The role offers relocation support to Greece and allows you to work remotely while staying connected with a multicultural environment.

You will provide empathetic customer support in German and English, investigate issues, advocate for safety, and use data insights to improve the user experience. A relocation package helps you settle in smoothly.

Qualifications

• Fluent in German and English.
• Familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.
• Fluency in German and English.

Skills

German

English

Digital platforms

Job description

FH Collective Academy is seeking a Customer Service Representative to join our remote team supporting a global online community. The role offers relocation support to Greece and allows you to work remotely while staying connected with a multicultural environment.

You will provide empathetic customer support in German and English, investigate issues, advocate for safety, and use data insights to improve the user experience. A relocation package helps you settle in smoothly.