German-Speaking CS Rep: Remote Greece (Relocation)

FH Collective Academy; Innsbruck; Remote; EUR 18,000 - 32,000; Full time

Benefits offered by this job

Relocation support (EU)

Performance bonus up to 250€ gross/月?

Remote work flexibility

Job summary

FH Collective Academy in Innsbruck, Austria, seeks a Customer Service Representative to support a global online community remotely from Greece, with relocation assistance.

You will handle empathetic customer support, investigate issues, and promote safety while using data to improve the experience. Fluent in German and English, you will thrive in a fast-paced, remote role with EU relocation options.

Relocation to Greece this summer, with flight and pickup included.

Qualifications

• Fluent in German and English.
• Experience with digital platforms (training provided).
• Willing to relocate to Greece (EU relocation support).
• Strong interpersonal and analytical skills.

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience

Skills

Customer support

German language

English language

Empathy

Analytical thinking

Job description

FH Collective Academy in Innsbruck, Austria, seeks a Customer Service Representative to support a global online community remotely from Greece, with relocation assistance.

You will handle empathetic customer support, investigate issues, and promote safety while using data to improve the experience. Fluent in German and English, you will thrive in a fast-paced, remote role with EU relocation options.

Relocation to Greece this summer, with flight and pickup included.