Remote German-Speaking CSR in Greece (Relocation Support)

FH Collective Academy; Linz; Remote; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Flight within the EU

Airport pickup

Performance bonus up to 250 EUR gross/

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role offers relocation assistance to Greece and a relocation package including EU flight and airport pickup, with a performance bonus up to 250 EUR gross per month.

Fluency in German and English is required. You will provide empathetic support, investigate issues, advocate for safety, and use data to improve the user experience while enjoying the Mediterranean lifestyle.

Qualifications

• Fluent in German and English.
• Experience in customer support is a plus.
• Strong interpersonal and analytical skills.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Fluent in German

Fluent in English

Customer service

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role offers relocation assistance to Greece and a relocation package including EU flight and airport pickup, with a performance bonus up to 250 EUR gross per month.

Fluency in German and English is required. You will provide empathetic support, investigate issues, advocate for safety, and use data to improve the user experience while enjoying the Mediterranean lifestyle.