Remote German CS Rep in Greece - Relocation & Bonus

FH Collective Academy; Salzburg; Remote; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Relocation package (EU flight)

Airport pickup

Remote work

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role is based with relocation support to Greece, including EU flight and airport pickup.

You should be fluent in German and English, possess strong communication skills, and enjoy helping others. Experience in customer service is beneficial, and you will thrive in a mission-driven team.

Qualifications

• Fluent in German and English.
• Empathetic and accurate customer support.
• Strong interpersonal and analytical abilities.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

German (fluent)

English (fluent)

Customer support

Communication skills

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role is based with relocation support to Greece, including EU flight and airport pickup.

You should be fluent in German and English, possess strong communication skills, and enjoy helping others. Experience in customer service is beneficial, and you will thrive in a mission-driven team.