European Chief of Operations: Scale & Transform

Rohlik Group a.s.; Wien; Hybrid; EUR 260.000 - 380.000; Vollzeit

Zusammenfassung

Rohlik Group a.s. in Vienna seeks a Senior Vice President Operations to lead Europe-wide end‑to‑end operations, drive performance, scalability and transformation, and partner with the CEO and leadership team to expand across markets.

The role requires deep experience in multi‑country operations, strong P&L ownership, and a hands‑on, strategic mindset to improve productivity, safety and customer satisfaction while scaling for growth across Europe.

Qualifikationen

• Proven track record as COO or equivalent senior leader
• Experience leading multi-country operations
• Deep expertise across supply chain, fulfillment, warehousing, last-mile logistics and customer operations
• Strong P&L ownership and financial acumen
• Experience building and scaling operations in a high-growth environment
• Ability to combine strategic thinking with disciplined, hands-on execution
• Exceptional leadership skills and the ability to align senior teams across countries and functions

Aufgaben

• Leading end-to-end operations across all markets
• Aligning and leading local COOs to deliver consistently high standards
• Driving performance across fulfillment centres, supply chain, warehousing, last-mile delivery and customer operations
• Owning group-wide operational P&L performance and driving year-on-year improvements in productivity, efficiency and cost
• Establishing clear group-wide standards across safety, quality, reliability, customer satisfaction and operational performance
• Ensuring consistent execution and aligned KPIs across all markets
• Building scalable operations that support growth without compromising customer experience
• Ensuring new markets, fulfillment centres and operational capabilities launch on time and are ready to scale
• Partnering with the CEO Retail and the Executive Leadership Team on company strategy, growth and expansion
• Providing operational input into financial planning, budgeting and investment decisions
• Leading major transformation, automation and continuous-improvement initiatives
• Strengthening business continuity, risk management and regulatory compliance
• Building a culture of accountability, innovation, ownership and customer obsession
• Developing and inspiring senior operational leaders across countries and functions
• Strengthening leadership capability and employee engagement across operational teams
• Success in this role will be visible through stronger operational P&L performance, consistent execution across markets, measurable improvements in productivity and cost, high levels of safety and customer satisfaction, and an operating model that can scale with Rohlik’s continued growth.

Jobbeschreibung

Rohlik Group a.s. in Vienna seeks a Senior Vice President Operations to lead Europe-wide end‑to‑end operations, drive performance, scalability and transformation, and partner with the CEO and leadership team to expand across markets.

The role requires deep experience in multi‑country operations, strong P&L ownership, and a hands‑on, strategic mindset to improve productivity, safety and customer satisfaction while scaling for growth across Europe.