Enterprise Post-Sales Tech Lead

Jobgether; Lavamünd; Vor Ort; EUR 127.000 - 169.000; Vollzeit

Benefits dieser Stelle

First dedicated post‑sales hire

High autonomy and ownership

International team exposure

AI tooling integration

Zusammenfassung

Jobgether is seeking a Technical Account Manager based in Switzerland to own the technical relationship for enterprise customers through onboarding, integration, adoption, escalation, and renewal. You will coordinate complex deployments, engage with security reviews, and drive successful outcomes across cloud platforms and developer tooling.

You will act as a trusted advisor to senior technical and security stakeholders, translating technical progress and risks into clear business outcomes while

Qualifikationen

• 5+ years in Technical Account Management or similar post‑sales technical role for enterprise customers.
• Experience guiding complex enterprise implementations with multiple stakeholders, security reviews, and integrations beyond direct control.
• Strong hands‑on knowledge of cloud platforms (AWS/Azure/GCP), CI/CD, APIs, containers/Kubernetes, identity and access, logging, and issue diagnosis.
• Ability to build structure from scratch: playbooks, runbooks, reviews, escalations, and operational frameworks.
• Executive presence and credibility with senior technical and security stakeholders (CISO level).
• Experience creating customer business reviews translating progress, risk, and opportunities to business outcomes.
• Proactive AI tool usage to improve research, analysis, documentation, and operations.

Aufgaben

• Own the enterprise customers' technical relationship across onboarding, integration, adoption, escalations, and renewal.
• Lead complex enterprise implementations with multiple stakeholders, security reviews, and change management.
• Coordinate with customer technical teams to understand environments and drive successful deployments.
• Provide hands‑on guidance across cloud platforms, CI/CD, APIs, containers/Kubernetes, and identity controls.
• Act as trusted advisor to senior customers and communicate technical impact to executives.
• Run business reviews showing adoption, risks, and opportunities for executives.
• Manage escalations with Engineering and internal teams to maintain customer confidence.
• Identify opportunities to expand platform usage and improve customer outcomes.
• Build scalable post‑sales processes: onboarding frameworks, runbooks, cadences, and renewal workflows.

Kenntnisse

Enterprise account management

Post‑sales leadership

Cloud platforms (AWS/Azure/GCP)

CI/CD tooling

Kubernetes

APIs & integration

Executive communication

Security awareness

AI tooling experience

Tools

CI/CD pipelines

Kubernetes

APIs

Jobbeschreibung

Jobgether is seeking a Technical Account Manager based in Switzerland to own the technical relationship for enterprise customers through onboarding, integration, adoption, escalation, and renewal. You will coordinate complex deployments, engage with security reviews, and drive successful outcomes across cloud platforms and developer tooling.

You will act as a trusted advisor to senior technical and security stakeholders, translating technical progress and risks into clear business outcomes while