Swiss Account Manager – Customer Success & Growth

LHH (Global); Lavamünd; Hybrid; EUR 95.000 - 127.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Continuous learning

Open-minded environment

PTO and paid holidays

Zusammenfassung

LHH Career Transition & Mobility is recruiting an Account Manager for Switzerland. You will manage key client relationships, ensure delivery of contracts, and drive revenue growth while maintaining exceptional client satisfaction.

We seek a proactive professional with strong CRM, project management, and stakeholder communication skills to deliver world-class client service in a hybrid Swiss setup.

Qualifikationen

• Proven experience in account management across HR-Services, Education, Coaching & Consulting.
• Experience in the design and delivery of HR solutions and projects.
• Strong project management skills with KPI focus.
• Experience with Salesforce CRM.

Aufgaben

• Develop and maintain strong relationships with key internal and external stakeholders.
• Responsibility for providing financial targets assigned to accounts.
• Manage customer accounts, ensuring timely and high-standard fulfillment of deliverables.
• Plan and implement projects to meet specific contractual deliverables and KPIs.
• Maintain regular reporting and up-to-date account records using CRM systems such as Salesforce.
• Engage directly with clients to understand their needs and ensure satisfaction.
• Communicate continually with stakeholders to manage expectations and update them on account or project status.
• Identify problems and opportunities for process improvement to enhance service delivery and client satisfaction.
• Focus on maximizing share of wallet and market share to drive revenue growth.
• Adhere to the full contract management process, including contract reviews and renewals.
• Drive initiatives focused on delivering world-class client experiences, emphasizing quality and delivery excellence.

Kenntnisse

Account management

Stakeholder management

CRM systems: Salesforce

Project coordination

Negotiation

Jobbeschreibung

LHH Career Transition & Mobility is recruiting an Account Manager for Switzerland. You will manage key client relationships, ensure delivery of contracts, and drive revenue growth while maintaining exceptional client satisfaction.

We seek a proactive professional with strong CRM, project management, and stakeholder communication skills to deliver world-class client service in a hybrid Swiss setup.