Ecommerce Conversion Copywriter – Email & SMS

Chronos Agency; Wien; On-site; EUR 40,000 - 65,000; Full time

Job summary

Chronos Agency seeks a seasoned copywriter for ecommerce email and SMS. You will craft campaigns and flows for multiple client brands, developing subject lines, headlines, body copy and CTAs that match each brand's voice.

You will switch between playful beauty, clinical skincare, and rugged outdoor tones, delivering one-off campaigns and automated flows while hitting tight deadlines and adhering to direct-response best practices.

Qualifications

• 3–5 years writing conversion copy with ecommerce email or SMS experience.
• Native-level English copy for US, UK and Australian audiences.
• Portfolio of live email or DTC copy demonstrating outcomes.
• Understanding of direct-response principles and urgency framing.
• Ability to switch voice across brands without quality loss.

Responsibilities

• Write emails and texts that drive repeat revenue for client brands.
• Turn briefs into subject lines, headlines, body copy and CTAs.
• Create campaigns across multiple brands with varied voices.
• Refresh automated flows (welcome, abandoned cart, post-purchase, etc.).
• Write compliant SMS/MMS messages with tight character limits.
• Collaborate with designers to ensure copy and layout alignment.
• Incorporate feedback and revisions within 24 hours.
• Meet weekly output targets for 12–15 accounts.

Skills

Conversion copywriting

Email marketing

SMS writing

Brand voice versatility

Native English writing

Tools

Klaviyo

Job description

Chronos Agency seeks a seasoned copywriter for ecommerce email and SMS. You will craft campaigns and flows for multiple client brands, developing subject lines, headlines, body copy and CTAs that match each brand's voice.

You will switch between playful beauty, clinical skincare, and rugged outdoor tones, delivering one-off campaigns and automated flows while hitting tight deadlines and adhering to direct-response best practices.