E-Commerce Manager (f/m/d)

Waterdrop Inc.; Wien; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

MyClubs sports vouchers

Fitness centre

Company doctor & Instahelp

Healthy meals

Waterdrop discount

Transport card

Parties

Job summary

Waterdrop Inc. is seeking an E-Commerce Manager to own the daily operations of our Vienna market. You will drive sales, monitor performance metrics, and partner with cross-functional teams to optimize campaigns and product launches.

You will work in a fast-paced, international environment with a strong focus on data-driven decision making and ongoing improvements to the customer journey. English fluency is essential, with German/French a plus, and familiarity with Shopify is strongly preferred.

Qualifications

• 3+ years proven experience in e-commerce management.
• Experience in Food & Beverage or consumer goods is a plus.
• Fluent English is a must; German/French a strong plus.

Responsibilities

• Own daily e-commerce operations for the assigned market.
• Own performance targets and drive initiatives to meet sales and profitability goals.
• Track, analyze and report on sales data to identify trends and opportunities.
• Support product launches and marketing campaigns.
• Monitor market trends and competitor activity to refine strategies.
• Conduct site checks and coordinate with internal teams to resolve issues.
• Flag stock issues and maintain accurate product information.
• Collaborate with CRO Manager to test and roll out funnel improvements.
• Lead projects to grow sales and improve customer experience.

Skills

E-commerce management

Analytical mindset

Shopify

Cross-functional collaboration

Fluent English

German/French language

Data-driven

Project management

Attention to detail

Proactive attitude

Tools

Shopify

Analytic tools

Job description

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles. * Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!

Your responsibilities at waterdrop®:

• As an E-Commerce Manager (m/f/d) you will take full ownership of the assigned e-commerce market by driving daily operations.

• You own performance targets and drive initiatives to meet sales and profitability goals.

• You track, analyze, and report on daily, weekly and monthly sales data, identify trends and opportunities, and use insights to optimize performance.

• You support the planning and own the execution of product launches and marketing campaigns, ensuring alignment with business goals.

• You monitor market trends, competitor activity and consumer behavior, using your findings to refine market strategies.

• You conduct regular site checks, ensure smooth functionality and collaborate with internal teams to resolve technical issues.

• You flag stock issues and keep product info accurate.

• You spot conversion opportunities in your market's funnel and work with CRO Manager to test and roll out improvements.

• You lead and contribute to projects that grow sales, streamline operations and enhance the customer experience.

Your strengths and qualifications:

• You have 3+ years proven experience in e-commerce management, with a track record of delivering measurable growth.

• Experience in Food & Beverage, consumer goods, lifestyle, health & wellness, or similar industries is a plus.

• Fluent English is a must. German, French or another European language is a strong plus.

• You are analytically driven, including working knowledge of analytic tools.

• You excel at managing multiple projects simultaneously, with strong attention to detail.

• You’re proactive, solution-oriented, and quick to adapt in a fast-paced environment.

• You excel in cross-functional collaboration and communicate effectively with diverse stakeholders.

• You stay ahead of e-commerce innovations, tools, and technologies.

• Experience with Shopify strongly preferred.

What we offer you:

• A high-achieving, international community of waterdrop® colleagues, located in a brand-new HQ in Vienna, Austria.

• MyClubs sports vouchers, to have a sporty balance.

• In-house fitness centre.

• In-house company doctor & Instahelp vouchers.

• Subsidized healthy meals, for a break with your colleagues.

• Discount on your waterdrop purchases.

• Coverage of your transportation card.

• Legendary summer and Christmas parties!

The annual gross salary for this position is around EUR 50.000 on a full-time basis (All-in). The final salary will depend on your qualifications and professional experience. Depending on your qualifications, there is the willingness for overpayment.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

Wanna Drop in?

*Based on packaging weight comparison: waterdrop® pod incl. lid (0.44 g) vs. average 500 ml single-use PET bottle (23.09 g).