Data Centre Coordinator & IT Engineer (L1) – Desktop & Infra

Excis Compliance; Wien; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Exposure to global clients

Job summary

Excis seeks a Data Centre Coordinator / IT Engineer – Level 1 to support day-to-day data centre operations in Austria. You will handle infrastructure coordination, asset management, and first-line desktop support to ensure reliable IT services for end users.

You will work with senior engineers and vendors, maintaining documentation and helping with incident resolution, changes, and compliance in a dynamic global environment.

Qualifications

• Diploma or degree in IT or related field.
• 2–4 years IT support or data centre experience.
• Experience with Windows 10/11 and Microsoft 365.
• Basic networking and VPN knowledge.
• Experience with IT service desks or ticketing systems.
• Willingness to work outside normal hours.

Responsibilities

• Coordinate day-to-day data centre operations and activities.
• Monitor data centre infrastructure and environmental conditions.
• Maintain rack layouts, inventories, and documentation.
• Assist with server/network installations, moves, decommissioning.
• Coordinate maintenance and changes with third-party vendors.
• Provide first-line IT support to end users via multiple channels.
• Log, categorize, and track incidents and resolutions.
• Follow change and incident management processes.
• Assist with audits and compliance activities.
• Identify and report infrastructure risks and faults.

Skills

IT support

Data centre ops

Windows OS

Microsoft 365

Network basics

Asset management

Documentation

Education

IT-related degree

Tools

Active Directory

IT service desk tools

Backup systems

Job description

Excis seeks a Data Centre Coordinator / IT Engineer – Level 1 to support day-to-day data centre operations in Austria. You will handle infrastructure coordination, asset management, and first-line desktop support to ensure reliable IT services for end users.

You will work with senior engineers and vendors, maintaining documentation and helping with incident resolution, changes, and compliance in a dynamic global environment.