Customer Success Hero — Remote, Growth & Impact

exnaton; Wien; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary and equity package

Flexible working hours

Personal learning budget

Team retreats twice a year

Zusammenfassung

exnaton in Vienna is seeking a passionate Customer Success Hero to enhance customer relationships and support renewable energy software implementations. As a pivotal member of the team, you'll onboard enterprise clients and provide ongoing support while working with a diverse group focused on energy transition.

The ideal candidate is skilled in technical sales, has a strong understanding of customer needs, and is fluent in both German and English. Join us in reshaping how energy is consumed and produced!

Qualifikationen

• Holds a bachelor's degree in Business Administration, Management, Sales, Computer Science or related fields.
• Has experience with ERP systems and software integration projects.
• Has a proven track record of supporting customers or driving technical sales in a software environment.

Aufgaben

• Onboarding new enterprise customers to our SaaS solution.
• Acting as a primary point of contact for customer support.
• Building strong customer relationships and providing ongoing guidance.

Kenntnisse

Customer empathy

Communication skills

Technical sales experience

ERP systems understanding

Interest in digitalization

Fluency in German

Ausbildung

Bachelor's degree in Business Administration or related fields

Tools

SaaS solutions

Jobbeschreibung

exnaton in Vienna is seeking a passionate Customer Success Hero to enhance customer relationships and support renewable energy software implementations. As a pivotal member of the team, you'll onboard enterprise clients and provide ongoing support while working with a diverse group focused on energy transition.

The ideal candidate is skilled in technical sales, has a strong understanding of customer needs, and is fluent in both German and English. Join us in reshaping how energy is consumed and produced!