Customer Engineering Manager - Lead District Team

Applied Materials, Inc.; Villach; Hybrid; EUR 64,000 - 88,000; Full time

Benefits offered by this job

Relocation eligible

25% travel

Job summary

Applied Materials, Inc. in Villach, Austria, seeks a Manager Customer Engineer to lead a team of field engineers, manage customer relationships, and drive service excellence across the district. You will set objectives, coordinate with product divisions, and ensure high-quality support for key accounts.

The role requires strong leadership, strategic planning, and the ability to oversee installations, training, and performance metrics while traveling up to 25% of the time.

Qualifications

• Leadership experience in a technical service team.
• Strong interpersonal skills and stakeholder management.
• Ability to forecast financials and drive cost efficiency.

Responsibilities

• Develops and maintains customer relationships at all levels in the district.
• Manages, coaches and directs all customer engineers in the district.
• Responsible for salary planning, career planning, and performance appraisals.

Skills

People management

Customer relationship management

Budgeting

Job description

Applied Materials, Inc. in Villach, Austria, seeks a Manager Customer Engineer to lead a team of field engineers, manage customer relationships, and drive service excellence across the district. You will set objectives, coordinate with product divisions, and ensure high-quality support for key accounts.

The role requires strong leadership, strategic planning, and the ability to oversee installations, training, and performance metrics while traveling up to 25% of the time.