Senior Field Service Engineer - Semiconductor Equipment

Applied Materials; Graz; Vor Ort; EUR 62.000 - 86.000; Vollzeit

Zusammenfassung

Applied Materials in Graz, Austria, is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment, and to apply diagnostic techniques with Senior Engineers. You will perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and plating systems, coordinating with customers for reliable operations.

You will train and mentor junior engineers, represent the company professionally, and travel up to 25% to support customers

Qualifikationen

• Associate degree or military technical training, field service experience, or trade certification.
• 4–7 years in semiconductor or equipment support.
• Experience with vacuum-based or wet chemistry (Plating), or dry chemistry (PVD) equipment, utilizing software-controls.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Must be able to work in a clean-room environment.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Aufgaben

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers.
• Collaborate with Senior Field Service Engineers and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and plating systems.
• Coordinate with factory personnel and internal technical resources to complete customer-required activities and system support.
• Participate in escalation meetings to track issues, drive corrective actions, and provide status updates to customers and management.
• Represent the company in a professional, proactive manner, ensuring high levels of customer satisfaction and operational excellence.
• Train, mentor, and provide technical guidance to junior Field Service Engineers (Customer Engineers).

Kenntnisse

Hand tools usage

Digital multimeters

Written and verbal communication

MS Excel/Word/PowerPoint

Clean-room environment

Ausbildung

Associate degree or equivalent; military technical training or trade certification with Bachelor's preferred

Tools

Vacuum/plating equipment

PVD/dry chemistry equipment

Software-controls

Jobbeschreibung

Applied Materials in Graz, Austria, is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment, and to apply diagnostic techniques with Senior Engineers. You will perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and plating systems, coordinating with customers for reliable operations.

You will train and mentor junior engineers, represent the company professionally, and travel up to 25% to support customers