CRM Implementation Lead — Global Rollout

RECOM Power GmbH; Wien; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Home office possibilities

International team

Bonus system

Salary package

Job summary

RECOM Power GmbH is seeking a CRM Program Manager to plan, coordinate and implement a company-wide CRM solution. You will oversee requirements, vendor selection, milestones and budgets, ensuring a successful rollout across international subsidiaries.

Collaboration with the Head of Sales and external partners is essential for process optimization and governance. You will drive data migration, SAP integration, testing, UAT and change management, while training users and documenting activities for

Qualifications

• Degree in a relevant field or comparable qualification.
• Several years of project management experience, ideally CRM/ERP deployments.
• Fluent German and English, written and spoken.
• Strong understanding of sales and CRM processes and their digitalization.
• Experience with SAP environments and international rollout projects.

Responsibilities

• Plan, coordinate and manage the company-wide CRM rollout from requirements to go-live.
• Oversee milestones, budget, risk management and corrective actions as needed.
• Collaborate with Head of Sales to define requirements and prioritization.
• Coordinate with Sales, IT, subsidiaries and external partners.
• Lead meetings, workshops and steering sessions with regular status reports.
• Manage external providers and implementation partners throughout the lifecycle.
• Integrate CRM with SAP and data migration, interfaces, testing, and UAT.
• Plan international rollout considering local subsidiary needs.
• Support change management, training and project documentation; post go-live governance.

Skills

Project management

Sales & CRM process understanding

Communication skills

Team coordination

Travel readiness

Education

Degree in Business Administration / Business Informatics / Computer Science / Industrial Engineering or comparable

Tools

SAP

Enterprise integration

Job description

RECOM Power GmbH is seeking a CRM Program Manager to plan, coordinate and implement a company-wide CRM solution. You will oversee requirements, vendor selection, milestones and budgets, ensuring a successful rollout across international subsidiaries.

Collaboration with the Head of Sales and external partners is essential for process optimization and governance. You will drive data migration, SAP integration, testing, UAT and change management, while training users and documenting activities for