Complaint Handling & PMS Specialist

Biopôle SA; Lavamünd; Híbrido; EUR 50 000 - 75 000; Tempo integral

Resumo da oferta

Distalmotion is seeking a Complaint Handling & PMS Specialist to join the Quality & Regulatory team on a temporary assignment. You will investigate product and customer complaints, support continuous product improvement, and manage returned products to support CAPA and Post Market Surveillance activities.

The role requires a Bachelor’s degree with 3–5 years of QA experience in a medical device company, plus experience in complaint handling and knowledge of ISO 13485, 21CFR 820, MDR/MDD and ISO

Qualificações

• Bachelor’s degree and 3–5 years of QA experience in a medical device company.
• Experience in complaint handling.
• Knowledge of ISO 13485, 21CFR part 820, MDD, MDR and ISO 14971.

Responsabilidades

• Investigates product and customer complaints.
• Supports continuous product improvement.
• Manages returned products.
• Contributes to CAPA and Post Market Surveillance reviews.

Conhecimentos

Complaint handling

QA experience in medical devices

English fluency

French fluency

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Complaint Handling & PMS Specialist

About the company Distalmotion offers a dynamic, innovative environment with cutting-edge medical technology shaping the future of robotic surgery. The company combines innovation and agility with structured onboarding, training, autonomy and flexibility.

About the role The Complaint Handling & PMS Specialist joins the Quality & Regulatory department for a temporary mission. The role investigates product and customer complaints, supports continuous product improvement, manages returned products, and contributes to CAPA and Post Market Surveillance reviews.

Requirements

• Bachelor’s degree and 3–5 years of similar QA experience in a medical device company
• Experience in complaint handling
• Knowledge of ISO 13485, 21CFR part 820, MDD, MDR and ISO 14971
• Fluent English and French

MORE INFORMATION HERE