Christmas Market Server Agent (m/f/d)

The Ritz-Carlton Hotel Company, L.L.C.; Wien; Presencial; EUR 24 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Top hospitality professionals

5-star environment

Career opportunities worldwide

Training & development

Supportive team

Employee benefits

Salary with annual increase

Resumo da oferta

The Ritz-Carlton Vienna invites a dedicated Server Agent to join the Atmosphere Rooftop Bar for the Christmas market season (02. November 2025 - 31. December 2026).

You will deliver attentive service, present menus, and collaborate with bartenders and chefs to create a festive, luxurious guest experience in a 5-star setting. Fluent English and German are required, with additional languages a plus. The role demands flexibility for evenings, weekends and holidays, and a neat appearance in a

Qualificações

• Excellent communication in English and German; other languages a plus.
• Experience in luxury hospitality, fine dining, or high-end bar service preferred.
• Professional appearance and grooming standards.

Responsabilidades

• Provide attentive, courteous service at Rooftop Bar and Christmas market.
• Present menus, recommend items, ensure accurate order delivery.
• Maintain cleanliness and readiness of service areas, including outdoor stations.
• Uphold brand standards and festive ambiance.
• Handle guest requests with care and attention to detail.
• Collaborate with bartenders, chefs, and servers to ensure seamless operations.
• Comply with health, safety, and hygiene regulations.

Conhecimentos

English proficiency

German proficiency

Hospitality experience

Customer service

Descrição da oferta de emprego

Additional Information

• Job Number 26136359
• Job Category Food and Beverage & Culinary
• Location Schubertring 5-7, Vienna 1010, AustriaVIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

We are Ladies and Gentlemen serving Ladies and Gentlemen

The team of The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

Christmas Market Atmosphere Rooftop Bar - Server Agent (02. November 2025 - 31. December 2026)

During the festive season, our Atmosphere Rooftop Bar transforms into a magical winter retreat, offering panoramic views of Vienna’s Christmas lights, signature cocktails, and gourmet seasonal delights.

As a Server Agent, you will play a key role in delivering memorable guest experiences through personalized and anticipatory service. You will be part of a dynamic team responsible for creating a warm, festive, and elegant atmosphere, ensuring every guest feels the magic of the holiday season.

Key Responsibilities

• Provide attentive, courteous, and professional service to all guests at the Rooftop Bar and Christmas market
• Present menus, offer recommendations, and ensure accurate order taking and delivery of food and beverages
• Maintain cleanliness, organization, and readiness of all service areas, including outdoor bar stations and seating areas
• Uphold brand standards and maintain the festive ambiance aligned with The Ritz-Carlton aesthetic
• Handle guest requests, feedback, and special occasions with genuine care and attention to detail
• Collaborate closely with bartenders, chefs, and fellow servers to ensure seamless operations
• Comply with health, safety, and hygiene regulations

Your Qualifications

• Excellent communication skills in English and German; additional languages are an advantage
• A passion for guest service and creating memorable experiences
• Previous experience in luxury hospitality, fine dining, or high-end bar service preferred
• Professional appearance and adherence to grooming standards
• Flexibility to work evenings, weekends, and holidays throughout the Christmas season
• Team-oriented with a positive, proactive attitude

Our Benefits

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

The statutory gross minimum remuneration for this position, based on full-time employment, is € 2.330,00 per month. A higher salary will be offered, depending on your qualifications and experience.

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.

Please be advised that a valid working permission for Austria is required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.