Boutique Manager (m/w/d)

Van Cleef & Arpels; Wien; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Van Cleef & Arpels in Vienna is seeking a results-driven Boutique Manager to lead the team, drive sales, and deliver an exceptional in-store experience. You will embody the Maison's values, inspire colleagues, and represent the brand with passion and professionalism.

With proven managerial experience and an entrepreneurial mindset, you will coach staff, foster business growth, and ensure top-tier client service while maintaining operational excellence at the boutique.

Qualifikationen

• Proven managerial experience
• Entrepreneurial mindset
• Strong communication and interpersonal skills
• Client-driven and results-oriented

Aufgaben

• Drive boutique growth by leading the team to achieve sales targets and deliver outstanding client experiences.
• Act as ambassador for Van Cleef & Arpels, sharing the Maison's history, creations and inspirations with local communities.
• Deliver an exceptional in-store experience through high-level service and client care.
• Develop the team through coaching, recruitment and knowledge sharing to maintain a positive mindset.
• Oversee in-store operations and back-office activities, ensuring policies are followed and operational excellence is achieved.

Jobbeschreibung

Are you a good match?

You have a proven managerial experience, an entrepreneurial mindset, you are audacious, curious, positive, flexible, organized, and reliable with a passion about sharing your experience to develop and inspire your team.

You have strong communication and interpersonal skills while being result and client-driven to achieve excellence.

What are we expecting from you?

Responsibilities

Reporting to the Retail Director, you will be responsible to steer the growth of your boutique in terms of sales, client satisfaction and team development, offering an outstanding in-store experience while embodying Maison values. To that extent you will:

• Drive business – managing the team along with setting individual objectives and priorities, ensuring boutique targets are achieved notably in terms of sales and client satisfaction;
• Act as an ambassador – introducing the Maison universe, its history, creations and sources of inspirations, promoting the Maison across local communities;
• Offer a high level of service – driving customer service activities, making sure we offer an outstanding in-store experience;
• Develop the team – building a complementary team, coaching team members, following-up improvement, recruiting new profiles, nurturing the team’s knowledge and its positive mindset;
• Run efficient and compliant in-store operations – supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.