Assistant Manager m/w/d - Shopping City Sud, Hollister

Abercrombie & Fitch Co.; Vösendorf; On-site; EUR 34,500 - 41,244; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Paid Volunteer Day per year

Training and Development opportunities

Job summary

A&F HCo Stores AT GmbH is hiring an Assistant Manager in Austria to oversee store operations, drive sales, and maintain customer service excellence.

The ideal candidate will have a Bachelor's degree or supervisory experience, plus CEFR B2 fluency in English and German. This role offers competitive incentives, including a quarterly bonus program and comprehensive support for employees. Strong interpersonal skills and a passion for fashion are crucial for success in this dynamic environment.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English and German required.
• Strong customer focus and knowledge of current fashion trends.
• Ability to balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines for the store.
• Supervise salesfloor and stockroom operations.
• Conduct staffing and scheduling operations.
• Train and develop non-management staff.
• Drive sales and maintain visual displays.

Skills

Customer focus

Communication skills

Team building

Time management

Fashion trend knowledge

Education

Bachelor's Degree or supervisory experience

CEFR B2 Fluency in English & German

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers bring creative expertise through floor‑set updates, styling recommendations and product knowledge, and also serve as talent leaders, guiding recruiting, training, engagement and development.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer‑facing role.
• CEFR B2 Fluency in English & German, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentives: Quarterly Incentive Bonus Program, Paid Time Off, Definite and Indefinite Contract, Merchandise Discount, Comp days, Floating holiday, Paid Volunteer Day per year.
• Associate Assistance Program access to free mental and behavioral health counseling.
• Headspace – a leading science‑based mental health solution app.
• Carrot – a benefit designed to support your parenthood journey.
• Training and Development opportunities for career advancement – promoting from within.

Starting salary: €34,500.00 annually (pay range €34,500.00 – €41,244.00)

Abercrombie & Fitch Co. is an equal opportunity employer.