Assistant Manager m/w/d - Donau Zentrum, Hollister

A&F HCo Stores AT GmbH; Wien; Vor Ort; EUR 34.500 - 41.244; Vollzeit

Benefits dieser Stelle

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Paid Volunteer Day

Zusammenfassung

A&F HCo Stores AT GmbH in Wien is seeking an Assistant Manager to drive sales and oversee daily operations. This multi-faceted role requires a focus on customer service, staff training, and efficient store management.

The ideal candidate should be fluent in English and German, possess a strong customer focus, and have knowledge of fashion trends. The position offers competitive incentives, a supportive work environment, and opportunities for career advancement.

Qualifikationen

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• CEFR B2 fluency in English and German required.
• Possess strong communication and interpersonal skills.

Aufgaben

• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Train and develop non-management staff.
• Analyze reporting to inform decision-making.

Kenntnisse

Customer focus

Fashion trend knowledge

Communication skills

Interpersonal skills

Team building

Ausbildung

Bachelor's Degree or supervisory experience

Jobbeschreibung

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers bring creative expertise through floor‑set updates, styling recommendations and product knowledge, and also serve as talent leaders, guiding recruiting, training, engagement and development.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer‑facing role.
• CEFR B2 Fluency in English & German, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentives: Quarterly Incentive Bonus Program, Paid Time Off, Definite and Indefinite Contract, Merchandise Discount, Comp days, Floating holiday, Paid Volunteer Day per year.
• Associate Assistance Program access to free mental and behavioral health counseling.
• Headspace – a leading science‑based mental health solution app.
• Carrot – a benefit designed to support your parenthood journey.
• Training and Development opportunities for career advancement – promoting from within.

Starting salary: €34,500.00 annually (pay range €34,500.00 – €41,244.00)

Abercrombie & Fitch Co. is an equal opportunity employer.