VoIP & IT Operations Support Engineer – Multi-Site

Interlaced; Municipio de Rincón de los Sauces; Remoto; ARS 600.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Interlaced is seeking an Operations Support Engineer 3 to support the Phones Support team by handling complex VoIP, SIP, and PBX issues for multi-site clients. You will work daily on tickets and provide remote diagnostics to improve first-contact resolution. Responsibilities include coordinating workshop and procurement related to operational equipment, maintaining stock and safety procedures, and contributing to regional resource sharing and continuous process improvements across the group.

Competenze

• 3+ years experience in workshop support / stores / procurement
• Computer skills including MS Office; AutoCAD desirable

Mansioni

• Ensure workshop, logistics, stores/purchasing and certification are efficient, safe, and cost effective.
• Liaise with operational supervisors to align resource levels and demands for equipment.
• Assist with procurement of goods and services to meet operational and customer demands.
• Develop sources of supply with purchasing to achieve cost savings and manage stock.
• Maintain stockholding levels, stock rotation, cycle counts and stock taking procedures.
• Maintain and review Maintenance/Stores/Purchasing procedures at regular intervals.
• Encourage inter-company / inter-base cooperation for resource sharing to meet obligations.
• Attend meetings to discuss base issues and share updates on policies and safety topics.
• Record and report incidents; investigate root causes and rectify.
• Investigate and rectify risks to people or the environment arising from work activity.
• Ensure employees, contractors and visitors are aware of HSE procedures.
• Ensure equipment and substances used are suitable and well maintained.

Conoscenze

Experience in workshop support and/ or

Strumenti

MS Office

AutoCAD

Descrizione del lavoro

Interlaced is seeking an Operations Support Engineer 3 to support the Phones Support team by handling complex VoIP, SIP, and PBX issues for multi-site clients. You will work daily on tickets and provide remote diagnostics to improve first-contact resolution. Responsibilities include coordinating workshop and procurement related to operational equipment, maintaining stock and safety procedures, and contributing to regional resource sharing and continuous process improvements across the group.