It Support Technician I - Buenos Aires

Interlaced; Neuquén; On-site; ARS 600,000 - 900,000; Full time

Job summary

Interlaced is seeking an Operations Support Engineer 3 to support workshop, stores, and procurement functions across sites, ensuring professional, safe and cost-effective operations aligned with QA systems.

The role involves coordinating with supervisors, maintaining stock levels, assisting with procurement, and improving processes while complying with health, safety and environmental procedures.

Qualifications

• 3+ years experience in workshop support / stores / procurement functions.
• Computer skills (MS Office, AutoCAD desirable)

Responsibilities

• Manage and support Workshop, Logistics, Stores/Purchasing and Certification activities to meet customer requirements.
• Coordinate with operational supervisors regarding activity levels and resource demands.
• Assist with procurement of goods and services to satisfy operational needs.
• Collaborate with Purchasing to source supply and manage stock for cost efficiencies.
• Maintain stock levels, ensure rotation, and report cycle counts.
• Ensure maintenance, stores and purchasing procedures are reviewed regularly.
• Encourage inter-company cooperation to meet contractual obligations.
• Attend meetings to discuss base issues and updates on policies and safety.
• Record and report incidents, investigate root causes, and implement fixes.
• Investigate and rectify risks to people or the environment arising from work.
• Ensure employees, contractors and visitors are aware of HSE procedures.

Job description

Operations Support Engineer 3

Hoy

Overall Purpose of the Job

To support the operation of purchasing and stores functions, resource allocation within the workshop and equipment tracking and certification. Ensuring they are executed in a professional, efficient, safe and cost effective manner and in compliance with Quality Assurance Management systems.

Key Activities and Accountabilities

1. Ensure that all activities: Workshop, Logistics, Stores/Purchasing and Certification are performed in a professional, efficient, safe and cost effective manner to complete satisfaction of the customer – both internal and external.

2. Liaise with operational supervisors with regard to activity levels and demands for operational equipment to ensure allocated resources can be in place.

3. Assist with the procurement of goods and services to meet operational and customer demands.

4. Liaise with purchasing department to develop sources of supply to achieve cost savings, managing stock control and common practices for the benefit of the company.

5. Maintain agreed stockholding levels within the stores, ensuring stock rotation, cycle counting and stock taking procedures are implemented and reported as required.

6. Ensure that Maintenance/Stores/Purchasing procedures are maintained and reviewed at regular intervals.

7. Encourage and develop inter-company / inter-base co-operation at all levels. Looking at resource sharing thus enabling the region and the Group to meet its contractual obligations.

8. Participate and attend regular meetings to discuss operational base issues and share updates on latest company policies, structure, future plans, technologies and safety related topics.

9. Ensure that all incidents are properly recorded and reported and that an investigation is carried out to establish and rectify root causes.

10. Take immediate and appropriate steps to investigate and rectify any risks to people or the environment arising from the work activity.

11. Ensure that employees, contractors and visitors are aware of relevant HSE procedures.

12. Establish that all equipment, plant and substances used are suitable for the task and are kept in good working condition; this includes the regular maintenance and servicing of equipment.

Job Knowledge and Qualifications

1. 3+ years experience in workshop support / stores / procurement functions.

3. Computer skills (MS office, AutoCAD desirable)

About this Role:

This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor will work tickets daily, support remote diagnostics