Trade Support

Testing Site - JPMC; Argentina; On-site; ARS 600,000 - 900,000; Full time

Job summary

Testing Site - JPMC is seeking a Trading Services Analyst to act as a liaison between the front office, technology, controls, and operations. The role involves investigating inquiries, monitoring trade execution flows, and performing trade reconciliations in a fast-paced environment.

You will provide end-to-end trade flow support, monitor ongoing needs, and drive improvements while mitigating risk across the trade path.

Qualifications

• 2-3 years of financial industry experience
• Bachelor’s degree strongly preferred
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and able to execute independently
• A team player with strong work ethic and professionalism
• Attention to detail with strong written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Adaptive to a flexible, dynamic environment demanding creative and strategic thinking

Responsibilities

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement while reducing risk across the trade path
• Ensure accurate and timely escalation and resolution of inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users
• Collaborate with business, technology, and operations to determine priorities and release schedules

Skills

Self-starter

Team player

Attention to detail

Time management

Professionalism

Education

Bachelor’s degree preferred

Tools

Excel

PowerPoint

Internet technologies

Job description

As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Responsibilities:

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Qualifications:

• 2 - 3 years of financial industry experience
• Bachelor’s degree strongly preferred
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required