Cost & Commission Services - Analyst

Testing Site - JPMC; Buenos Aires; On-site; ARS 42,408,000 - 63,611,000; Full time

Job summary

Testing Site - JPMC is seeking a Cost & Commission Services Analyst to support front office and client-facing stakeholders. You will liaise between the business, technology, control partners, and operations, investigating inquiries and monitoring trade flows in a fast-paced environment.

In this role, you will handle trade reconciliations, escalate issues, and prepare weekly metrics for senior management, ensuring accurate fees and expenses are allocated and recovered per client agreements.

Qualifications

• Bachelor’s degree or advanced university student.
• Strong Excel, PowerPoint and internet tech proficiency.
• Highly disciplined and independent.
• Excellent written and verbal communication.
• Organized with strong time management.
• Able to communicate with all business levels.
• Flexible in dynamic environment.
• Alteryx & UI Path knowledge is desirable.

Responsibilities

• Assist clients and FO teams by addressing inquiries and meeting requirements, ensuring a high level of service and timely resolution of issues.
• Analysis & remediation of missing commission breaks
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
• Compile, prepare and present weekly and monthly performance metrics to provide actionable insights for senior management.
• Facilitate the timely processing of stakeholders requests, ensuring fees and expenses are accurately and reconciled, allocated, and recovered in alignment with client agreements.

Skills

Attention to detail

Effective communication

Time management

Self-starter

Team player

Professionalism

Problem solving

Education

Bachelor’s degree or advanced university student

Tools

Excel

PowerPoint

Internet technologies

Job description

As a Cost & Commission Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Job Responsibilities:

• Assist clients and FO teams by addressing inquiries and meeting requirements, ensuring a high level of service and timely resolution of issues.
• Analysis & remediation of missing commission breaks
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
• Compile, prepare and present weekly and monthly performance metrics to provide actionable insights for senior management.
• Facilitate the timely processing of stakeholders requests, ensuring fees and expenses are accurately and reconciled, allocated, and recovered in alignment with client agreements.

Required Qualifications, Skills and Capabilities:

• 1 - 2 years of experience
• Bachelor’s degree or advanced university student
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

Preferred Qualifications:

• Alteryx & UI Path knowledge is desirable