Technology Polaris Admin - Specialist

PwC; Partido de Vicente López; Híbrido; ARS 600.000 - 900.000; Jornada completa

Descripción de la vacante

PwC Buenos Aires accelerates business transformation by integrating across Advisory, Assurance, Tax and Business Services. You will join the Polaris Admin team, helping maintain back-office workflows, analyze data, and deliver clear insights.

This full-time role requires English fluency and at least 1 year of experience, with strong Excel and Power BI skills to support compliance and reporting across capabilities.

Formación

• High School Diploma or equivalent.
• At least 1 year of experience.
• Oral and written proficiency in English.

Responsabilidades

• Administer Polaris Back-Office Platform and MCD workflows.
• Support recurring compliance activities and attestations.
• Execute UAT for Polaris 2.0 and document results.
• Analyze data across L&D reports and MCD data to identify issues.
• Create reports and dashboards using Excel and Power BI.
• Process incidents and requests per established procedures.
• Identify opportunities to automate manual tasks using approved tools.
• Maintain current process documentation and controls.
• Collaborate with stakeholders to translate requirements into actionable steps.

Conocimientos

English proficiency

Analytical mindset

Attention to detail

Communication

Organizational skills

Educación

High School Diploma

Herramientas

Power BI

Excel

Power Automate

Alteryx

Microsoft 365

Descripción del empleo

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Specialist

Job Description & Summary

The Opportunity

Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

The US PwC Ethics & Compliance team is seeking a full-time Polaris Admin Specialist to support the Polaris Back-Office Platform behind My Compliance Dashboard (MCD). You will help create and maintain platform events, administer back-office workflows, support critical compliance processes, execute user acceptance testing, and turn operational data into clear insights and action.

Responsibilities

• Administering platforms: Creating, updating, validating, and maintaining questions, confirmations, events, content, and related workflows in the Polaris Back-Office Platform and MCD based on approved requirements and stakeholder feedback.
• Supporting compliance processes: Supporting recurring and evolving compliance activities, including Annual Compliance Confirmation, Engagement Independence Confirmations, Personal Independence activities, PCAOB attestations, Core Compliance requirements, credential monitoring, and the transition of the Mandatory Assurance Curriculum to MCD management.
• Executing user acceptance testing: Executing UAT for new and enhanced Polaris 2.0 functionality; documenting test scenarios and results, identifying and clearly describing issues, validating outcomes, and coordinating follow-up through resolution.
• Analyzing and reconciling data: Analyzing and reconciling information across L&D reports, MCD data, and other relevant sources; investigating discrepancies, identifying patterns or root causes, and supporting timely corrective action.
• Producing reports and visualizations: Producing accurate, data-driven reports and visualizations using Excel and Power BI to support operational monitoring, business analysis, and stakeholder reporting.
• Managing incidents and requests: Processing incidents and requests according to established procedures, including categorization, assignment, prioritization, resolution, escalation, and clear documentation of actions and outcomes.
• Driving automation and process improvement: Identifying manual or repetitive activities that may benefit from simplification or automation; supporting practical improvements using Microsoft 365, Power Automate, Alteryx, AI-enabled tools, or other approved technologies.
• Maintaining documentation and controls: Maintaining comprehensive, current, and usable process documentation; performing quality checks and supporting consistent execution of key controls.
• Collaborating with stakeholders: Translating business requirements into clear operational steps, communicating technical or data-related findings in an accessible way, and working collaboratively with cross-functional stakeholders.
• Understanding the importance of responsible Information Management, including Information Security and Data Protection
• Ensuring correct Information Security Management practices
• Supporting automation and pro

What You Must Have

• At least a High School Diploma or the equivalent degree
• At least 1 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Demonstrating proficiency in Microsoft Office, with strong working knowledge of Excel (including lookup and logical functions, PivotTables, and basic data cleaning, or a willingness to develop these skills).
• Applying an analytical mindset and demonstrating comfort working with data, systems, and logical processes.
• Maintaining strong attention to detail and a disciplined approach to accuracy and quality.
• Communicating clearly through written, verbal, and interpersonal interactions.
• Organizing work effectively, managing multiple priorities, documenting progress, and escalating issues appropriately.
• Demonstrating curiosity, self-direction, and a willingness to learn new tools, technologies, and business processes.
• Working effectively in ambiguous situations and collaborating with team members and stakeholders.
• Leveraging data to identify trends, inconsistencies, and opportunities for improvement.
• Utilizing Power BI to build simple reports, dashboards, and visualizations.
• Supporting automation and pro