Commercial Operations Senior Analyst - Global Client

PwC South Africa; Partido de Vicente López; Presencial; Confidencial; Jornada completa

Descripción de la vacante

PwC Acceleration Center Buenos Aires is seeking a Commercial Operations Senior Analyst to support internal firm services and manage engagement artifacts, quotes, contracts and opportunity tracking across Salesforce and alliance portals. You will collaborate with Sales, Legal and delivery teams, mentoring junior colleagues and driving process improvements using diverse tools.

You will leverage Salesforce, SharePoint, MS Forms, FlexForecast, Excel, PowerBI and GenAI capabilities to optimize

Formación

• At least a High School Diploma or the equivalent degree.
• At least 2 years of experience in commercial operations, client contracting, or alliance support within a professional services or SaaS environment.
• Oral and written proficiency in English required.

Responsabilidades

• Drafting engagement artifacts including EAFs and quote documents to support Sales-led client discussions.
• Building initial quote packages for new opportunities, ensuring timely readiness for client presentations.
• Creating contract documentation aligned with Sales requests and commercial policies.
• Tracking opportunity statuses across Salesforce and alliance portals to maintain program visibility.
• Coordinating with partner contacts and internal teams to align pricing, product, and delivery information across deal stages.
• Designing program playbooks, assets, and tools for Resell.
• Validating new opportunity intakes for completeness and correctness of documentation.
• Ensuring system updates and approvals align with firm guidelines for alliance-related transactions.
• Monitoring opportunity progress from quote creation to contract execution and invoicing.
• Assisting in the development of tracker updates and reporting metrics for commercial leadership.
• Conducting monthly pipeline reporting, supporting engagement team with their pipeline hygiene within Salesforce, Trackers, etc.

Conocimientos

Salesforce

SharePoint

MS Forms

FlexForecast

Icertis

Einstein dashboards

Excel

PowerPoint

PowerBI

GenAI tools (Co-Pilot)

Educación

High School Diploma

Herramientas

Salesforce

SharePoint

MS Forms

FlexForecast

Icertis

Descripción del empleo

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Associate Job Description & Summary

The Opportunity Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Commercial Operations Senior Analyst - Global Client, you will play a pivotal role in supporting our internal business services within our Internal Firm Services practice. You will be responsible for managing and developing deliverables that enhance our business operations and support our teams in achieving their objectives. This role is integral to maintaining the smooth operation of our internal business services and support functions.

As a Senior Associate, you will leverage your skills to analyze complex problems and manage assigned workstreams effectively. You will have the opportunity to build meaningful relationships with key stakeholders, guiding and mentoring junior team members while navigating ambiguity to deliver quality work.

Your role will involve using a broad range of tools and methodologies to generate new ideas and solve problems, contributing to the overall strategy of the firm.

In this role at PwC Acceleration Center Buenos Aires, you will be part of a dynamic team that values personal growth and development. You will be expected to anticipate the needs of your teams and stakeholders, delivering quality solutions that align with the firm's business strategies.

This position offers a unique opportunity to deepen your understanding of the business context and grow your personal brand within a supportive and collaborative environment.

Responsibilities

• Drafting engagement artifacts including EAFs and quote documents to support Sales-led client discussions.
• Building initial quote packages for new opportunities, ensuring timely readiness for client presentations.
• Creating contract documentation aligned with Sales requests and commercial policies.
• Tracking opportunity statuses across Salesforce and alliance portals to maintain program visibility.
• Coordinating with partner contacts and internal teams to align pricing, product, and delivery information across deal stages.
• Designing program playbooks, assets, and tools for Resell.
• Validating new opportunity intakes for completeness and correctness of documentation.
• Ensuring system updates and approvals align with firm guidelines for alliance-related transactions.
• Monitoring opportunity progress from quote creation to contract execution and invoicing.
• Assisting in the development of tracker updates and reporting metrics for commercial leadership.
• Conducting monthly pipeline reporting, supporting engagement team with their pipeline hygiene within Salesforce, Trackers, etc.

What You Must Have

• At least a High School Diploma or the equivalent degree
• At least 2 years of experience in commercial operations, client contracting, or alliance support within a professional services or SaaS environment
• Oral and written proficiency in English required

What Sets You Apart

• Excelling in business process improvement and analytical thinking
• Demonstrating proficiency in Salesforce, SharePoint, MS Forms, FlexForecast, and Icertis.
• Utilizing Einstein dashboards, Excel, PowerPoint, and PowerBI (preferred)
• Applying GenAI tools such as Co-Pilot

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer.

Travel Requirements Not Specified