Strategic Global GCCM Operations Director

1001 Syneos Health, LLC; Buenos Aires; Hybrid; ARS 108,125,000 - 169,910,000; Full time

Job summary

Syneos Health is seeking an Associate Director of GCCM Business Operations to partner with the GCCM leadership team, drive strategic priorities, and deliver operational excellence across the function. You will lead planning, governance, and performance initiatives, aligning workflows and resources for scalable, efficient execution.

Success requires experience supporting senior leaders, strong analytical and financial skills, and the ability to influence across a global, matrixed organization.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Finance, or a related field; advanced degree preferred.
• 8+ years of experience in business operations, strategy, consulting, program management, chief of staff, or related roles, preferably in a global, matrixed organization.
• Proven experience supporting senior leaders and translating strategic priorities into clear operating plans, governance routines, and measurable execution.

Responsibilities

• Partner with GCCM leadership to develop and execute the function's annual operating plan, strategic roadmap, and key priorities.
• Develop and manage GCCM governance processes, leadership operating rhythms, business reviews, and strategic planning forums to ensure priorities, dependencies, decisions, and follow-ups are clearly documented, communicated, and acted upon.
• Create, implement, and continuously improve scalable business practices, RACIs, intake models, workflows, and ways of working to streamline execution, clarify decision rights, reduce duplication, and improve efficiency across GCCM teams.
• Develop and maintain executive dashboards, scorecards, business updates, and senior leadership materials that measure progress against key performance indicators, organizational objectives, and strategic commitments.
• Drive cross-functional transformation initiatives, including operating model evolution, process optimization, capability building, and evaluation of new technologies or investments that improve operational effectiveness.
• Establish and manage intake, prioritization, escalation, and portfolio management processes for GCCM initiatives, requests, and cross-functional work to ensure resources are aligned to the highest-value opportunities, tradeoffs are transparent to leadership, and sequencing and decision points are clear.

Skills

Stakeholder management

Business operations

Strategic planning

Analytical skills

Influencing without authority

Education

Bachelor's degree in Business/Marketing/Communications/Finance

Job description

Syneos Health is seeking an Associate Director of GCCM Business Operations to partner with the GCCM leadership team, drive strategic priorities, and deliver operational excellence across the function. You will lead planning, governance, and performance initiatives, aligning workflows and resources for scalable, efficient execution.

Success requires experience supporting senior leaders, strong analytical and financial skills, and the ability to influence across a global, matrixed organization.