Strategic Account Lead for DTC Subscriptions

HyreDay; Argentina; Presencial; ARS 1.500.000 - 1.800.000; Jornada completa

Descripción de la vacante

HyreDay is seeking an Account Strategist to serve as the main point of contact for a portfolio of DTC ecommerce brands. This is a strategic seat, not just admin work, so you will advise clients directly and push back when a request doesn't make sense.

You will own the reporting process for each account, run the recurring client review calls, and track the status of every objective across accounts. You’ll draft scopes after client conversations and enter them into the task board for the team.

Formación

• Experience in growing DTC/ecommerce brands or agencies.
• Deep knowledge of subscription programs (churn, failed payments, dunning, billing cadence).
• Hands-on in Shopify admin (products, variants, discounts, checkout).
• Hands-on in Klaviyo (flows, campaigns, segments, performance).
• Knowledge of multiple subscription platforms (Recharge, SKIO, Loop, Stay AI).
• Ability to lead strategic client conversations and be credible in the room.
• Fluent English (C2 level) written and spoken.

Responsabilidades

• Serve as the main point of contact for a portfolio of DTC brands.
• Advise clients directly on strategy and tactics, then carry the plan back to the team.
• Catch mid-cycle requests and name the trade-offs clearly.
• Track the status of every objective across assigned accounts.
• Run recurring client review calls, reporting live off work status.
• Own the reporting process for each account.
• Draft scope after client conversations for the Director of Strategy to sequence.
• Enter agreed scope into the task board and assign work across the team.
• Flag when a proposed scope exceeds a cycle's capacity.

Conocimientos

Client management

Strategic thinking

English proficiency

Herramientas

Shopify

Klaviyo

Recharge

Descripción del empleo

HyreDay is seeking an Account Strategist to serve as the main point of contact for a portfolio of DTC ecommerce brands. This is a strategic seat, not just admin work, so you will advise clients directly and push back when a request doesn't make sense.

You will own the reporting process for each account, run the recurring client review calls, and track the status of every objective across accounts. You’ll draft scopes after client conversations and enter them into the task board for the team.