Store Department Lead

Placements24; Hurlingham; On-site; ARS 32,081,000 - 47,663,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discount on merchandise

Career growth opportunities

Job summary

Placements24 seeks an experienced Store Department Lead for a premier Sandton retail location. You will drive department sales, mentor associates, and maintain top-tier customer experiences in a fast-paced, high-traffic environment.

You will manage visual standards, inventory, and staff development to contribute to store profitability and an upscale shopping experience.

Qualifications

• Proven experience leading a retail team in a high-traffic environment.
• Strong ability to drive department sales and meet KPIs.
• Excellent communication and customer service skills.

Responsibilities

• Lead and motivate a team of sales associates within the department.
• Drive department sales and achieve targets and KPIs.
• Maintain outstanding customer service and resolve issues promptly.

Skills

Leadership

Sales goals

Customer service

Merchandising

Inventory control

Training & coaching

Job description

About the Role

Our client is seeking an experienced and charismatic Store Department Lead to manage a key section of their high-traffic store in Sandton . This leadership role is responsible for driving sales within the assigned department, mentoring a team of associates, and ensuring an exceptional customer experience. You will be instrumental in maintaining visual standards, managing inventory specific to your department, and contributing to the store's overall profitability. This is a prime opportunity for a dedicated retail professional to take on greater responsibility and showcase their leadership skills in the prestigious Sandton retail environment.

Key Responsibilities

• Lead and inspire a team of sales associates within a specific retail department.
• Drive sales performance and achieve department-specific targets and KPIs.
• Ensure outstanding customer service, resolving issues and building customer loyalty.
• Maintain impeccable visual merchandising standards and product presentation within the department.
• Manage inventory levels, including ordering, receiving, and stock accuracy for the department.
• Train and develop department staff, providing coaching and performance feedback.

Requirements

• Proven experience as a Retail Department Lead, Supervisor, or Senior Sales Associate.
• Demonstrated ability to lead a team and achieve sales goals.
• Strong knowledge of retail merchandising and inventory control principles.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and collaboratively in a fast-paced setting.
• Experience within the upscale retail sector of Sandton is highly valued.

Benefits

• Highly competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Significant employee discount on premium merchandise.
• Extensive opportunities for career growth and development.
• Work within a prestigious and dynamic retail environment in Sandton .