SRE Manager: AI-Driven Reliability & Platform Health

JP Morgan Chase; Municipio de Rincón de los Sauces; On-site; ARS 230,602,000 - 292,096,000; Full time

Job summary

JPMorganChase is seeking a Manager of Site Reliability Engineering within Global Research. You will oversee your team's daily activities, translate availability targets into SLIs/SLOs, and enforce error budgets while coordinating with product owners and stakeholders to align priorities.

You will design reliable systems, promote AI-enabled reliability practices, and guide engineers in building auditable, secure solutions that balance speed and resilience.

Qualifications

• Formal training or certification in site reliability engineering with 5+ years of applied experience.
• Deep proficiency in reliability, scalability, performance, security, and enterprise system architecture.
• Experience leading a team in using enterprise-authorized AI capabilities for reliability workflows.
• Ability to set team expectations for AI-reviewed recommendations while maintaining resilience and security.
• Ability to drive SRE culture and practices within a team.
• Proficient in Python, Java/Spring Boot, or .Net.

Responsibilities

• Ensures your team proactively shares knowledge across JPMorganChase's tech community and leads on projects of moderate complexity.
• Drives adoption of enterprise AI capabilities to improve reliability delivery speed and efficiency with proper data handling.
• Influences customer-centric SRE mindset by embodying best practices.
• Educates Product Owners, Dev Leads, and developers on SLIs, SLOs, and error budgets.
• Establishes reasonable SLOs and error budgets with customers in partnership with cross-functional stakeholders.
• Manages day-to-day team activities, escalates issues timely, and guides solution/action planning.
• Establishes reuse-first AI workflows with traceability and security considerations.
• Demonstrates resilience and tact in challenging situations.

Skills

SRE concepts

Coaching experience

Reliability engineering

AI in SRE

Team leadership

Programming: Python

Job description

JPMorganChase is seeking a Manager of Site Reliability Engineering within Global Research. You will oversee your team's daily activities, translate availability targets into SLIs/SLOs, and enforce error budgets while coordinating with product owners and stakeholders to align priorities.

You will design reliable systems, promote AI-enabled reliability practices, and guide engineers in building auditable, secure solutions that balance speed and resilience.