Senior Lead SRE: AI-Driven Reliability & Observability

JPMorgan Chase & Co.; Buenos Aires; On-site; ARS 3,000,000 - 6,000,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Lead Site Reliability Engineer to define NFRs and availability targets for services within the IPFS team. You will ensure NFRs are design and test-embedded, measure customer experience with SLI/SLO, and define production-ready objectives with stakeholders.

You will lead observability and reliability designs for complex systems, mentor technologists, and drive AI-assisted reliability workflows across the SDLC while maintaining resiliency and security norms.

Qualifications

• Formal training or certification in site reliability engineering concepts with 5+ years hands-on experience.
• Advanced observability knowledge including monitoring, SLOs, alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk.
• Expert-level proficiency in Java, Go, Python, and Terraform for enterprise-grade apps, high-performance systems, automation, and IaC.
• Experience applying enterprise AI capabilities to improve reliability workflows with strong validation and data-sensitivity awareness.
• Experience building AI agents and autonomous systems with frameworks like LangChain, LangGraph, AutoGen, CrewAI and logging pipelines (Fluentd, Logstash, Vector).
• Strong background in RESTful APIs, event-driven architectures with Kafka/RabbitMQ/SQS, and graph/time-series databases for AI-powered systems.
• Proficiency with containers (Docker/Kubernetes), CI/CD, and GitOps.
• Ability to communicate data-based solutions with complex reporting, and engage with vendors to assess fit with firm strategy.

Responsibilities

• Creates and delivers high-quality designs, roadmaps, and program charters with the engineering team.
• Mentors technologists and promotes site reliability culture across the team.
• Collaborates on observability and reliability designs for robust systems with low toil and debt.
• Uses enterprise AI capabilities to accelerate reliability design and operational decisioning while ensuring security and auditability.
• Drives evolution and debugging of critical components by understanding interdependencies and limitations.
• Provides guidance, tools, and solutions to support JPMorgan Chase’s growth in reliability.
• Contributes to the site reliability community via internal forums and guilds.
• Leads AI-assisted reliability workflows across SDLC/toolchain with traceability and security controls.

Skills

Site reliability engineering

Observability

Java

Go

Python

Terraform

AI in operations

Logging pipelines

RESTful APIs

Kubernetes

Message queues

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

LangChain

Job description

JPMorgan Chase & Co. is seeking a Senior Lead Site Reliability Engineer to define NFRs and availability targets for services within the IPFS team. You will ensure NFRs are design and test-embedded, measure customer experience with SLI/SLO, and define production-ready objectives with stakeholders.

You will lead observability and reliability designs for complex systems, mentor technologists, and drive AI-assisted reliability workflows across the SDLC while maintaining resiliency and security norms.