Strategic Cloud TAM — Enterprise Support

Amazon

Buenos Aires

On-site

ARS 105,638,000 - 166,003,000

Full time

14 days+

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Job summary

Amazon Web Services Argentina S.R.L. is looking for a Technical Account Manager to act as the principal technical advisor for Enterprise customers, helping them optimize adoption, architecture, and operational health across AWS services.

You will lead technical discussions with senior leadership, drive proactive risk management, and coordinate with AWS engineering to resolve issues while keeping customers informed and respected.

Qualifications

5+ years of technical engineering experience.
Experience with operational parameters and troubleshooting in distributed systems.
Experience in English-language communication (written and verbal).
Bachelor’s Degree in Computer Science, Engineering, Math or equivalent work experience.

Responsibilities

Provide support to Enterprise customers on AWS service or Cloud inquiries.
Lead technical reviews and present operational performance analyses.
Coordinate with AWS engineering to resolve customer issues and discuss incidents.
Drive cost and complexity management while ensuring environments remain healthy.
Foster trusted relationships and understand business and technical challenges.

Skills

Technical engineering

English communication

Customer engagement

Cloud/AWS knowledge

Education

Bachelor's degree in CS/Engineering

Tools

AWS

Job description

You will lead technical discussions with senior leadership, drive proactive risk management, and coordinate with AWS engineering to resolve issues while keeping customers informed and respected.

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