Senior Technical Account Lead - LATAM (Remote)

Yuno; Buenos Aires; Presencial; ARS 1.800.000 - 2.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Remote Work - You can work from everyw

Home Office Bonus - A one-time home办公室

Work Equipment

Stock Options

Health Plan wherever you are.

Flexible Days Off

Descripción de la vacante

Yuno is seeking a Technical Account Manager to lead LATAM technical partnerships and own complex integrations. You will mentor a team of TAMs and collaborate with Product, Development, Sales, and Partnerships to translate customer insights into scalable improvements.

This remote LATAM role requires 5+ years in TAM or integration engineering, strong API and server tech knowledge, and leadership to drive outcomes for strategic accounts.

Formación

• 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments.
• Proven track record of leading or mentoring technical teams.
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger.
• Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent.
• Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar.
• Strong analytical, problem-solving, and project management skills.

Responsabilidades

• Serve as the senior technical point of contact for strategic accounts, owning escalations and driving resolution on complex integration challenges.
• Lead high-level discussions with customer leadership around technical strategy, product trade-offs, incident management, and risk mitigation.
• Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring.
• Build deep knowledge of each customer’s business model, technical stack, and operational needs to proactively unlock value.
• Partner with developers and senior engineers to provide strategic technical guidance and support solution design.
• Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap.
• Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth.
• Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery.
• Champion the LATAM customer base internally, bringing regional intelligence into Yuno’s strategic conversations.

Conocimientos

English proficiency

Portuguese

Spanish a plus

Technical account management

Leadership

RESTful APIs

SOAP

JSON

XML

Postman

SoapUI

Swagger

Golang

Python

Node.js

Apache

Nginx

MySQL

Oracle

PostgreSQL

MongoDB

Educación

Bachelor's degree or equivalent

Herramientas

API management tools

Server-side languages

Descripción del empleo

Yuno is seeking a Technical Account Manager to lead LATAM technical partnerships and own complex integrations. You will mentor a team of TAMs and collaborate with Product, Development, Sales, and Partnerships to translate customer insights into scalable improvements.

This remote LATAM role requires 5+ years in TAM or integration engineering, strong API and server tech knowledge, and leadership to drive outcomes for strategic accounts.