Senior ServiceNow Solutions Architect

DXC Technology Inc.; Argentina; Presencial; ARS 135.601.000 - 180.802.000; Jornada completa

Descripción de la vacante

DXC Technology Inc. is seeking an experienced ServiceNow Lead/Consultant to drive end-to-end ServiceNow implementations and govern technical delivery across enterprise environments. You will mentor teams, design solutions, and partner with clients to define requirements and architecture.

Responsibilities include configuring ITSM/ITOM modules, building integrations via REST/SOAP, and advancing portal UX, CMDB, and observability initiatives while supporting agile delivery and presales.

Formación

• 5+ years of IT experience.
• 5+ years of ServiceNow consulting and technical implementation experience.
• CSA (Certified System Administrator) – Mandatory.
• Proven experience leading technical implementation and support teams.
• Strong experience in ServiceNow platform development and scripting.
• ITSM implementation, configuration, and customization across core modules.
• ITOM implementation and support.
• ServiceNow Observability Integrations (REST, SOAP, APIs, MID Server).
• Portal/UI development.
• CMDB architecture, governance, and administration.
• Workflow and automation design.

Responsabilidades

• Lead technical teams responsible for ServiceNow implementations and support services.
• Provide technical guidance, mentoring, and governance throughout project lifecycles.
• Design, develop, and implement end-to-end ServiceNow solutions across enterprise environments.
• Collaborate with clients to define business requirements and solution architecture.
• Configure and customize the full ServiceNow ITSM suite across modules.
• Implement and support ITOM capabilities with emphasis on Observability.
• Develop and manage integrations with external systems using REST, SOAP, APIs, and MID Servers.
• Design and enhance ServiceNow portals and digital experiences.
• Support CMDB governance, architecture, and continuous improvement initiatives.
• Develop workflows, automations, and process orchestration using Flow Designer.
• Participate in presales activities, solution definition, effort estimation, and proposal support.
• Support Agile delivery methodologies and continuous improvement initiatives.

Conocimientos

ServiceNow consulting

Technical implementation

Team leadership

Scripting/Platform development

ITSM ITOM modules

APIs & integrations

Spanish proficiency

Educación

CSA (Certified System Administrator)

Herramientas

Flow Designer

MID Server

REST API

SOAP

Descripción del empleo

DXC Technology Inc. is seeking an experienced ServiceNow Lead/Consultant to drive end-to-end ServiceNow implementations and govern technical delivery across enterprise environments. You will mentor teams, design solutions, and partner with clients to define requirements and architecture.

Responsibilities include configuring ITSM/ITOM modules, building integrations via REST/SOAP, and advancing portal UX, CMDB, and observability initiatives while supporting agile delivery and presales.