Senior SAP MM/FI Process Architect

Pwc South Africa; Buenos Aires; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Oracle is seeking an experienced Data Center Services Operations professional to manage break/fix, hardware maintenance, network configuration, and ongoing optimization. You will mentor technicians, ensure SOPs/MOPs, and coordinate with global teams to improve resiliency and availability at client sites.

Responsibilities include guiding less experienced staff, validating cabling and connectivity, tracking tasks in ticketing systems, and upholding safety and security standards across on-site

Responsabilidades

• Identifies opportunities for others to replace or upgrade server components and main hardware to ensure efficient lifecycle performance.
• Guides and coaches less experienced technicians on power distribution units and hardware replacement while avoiding disruption to critical infrastructure.
• Guides technicians on implementing defined network configurations and signing off on client configurations within environments.
• Monitors ticketing workflows, mentors staff, and documents resolutions to enhance system reliability within SLAs.
• Ensures SOPs/MOPs compliance, security procedures, and health and safety guidelines during on-site work at client locations and offices.
• Trains advanced repair techniques and collaborates with global teams to address recurring issues and escalate where needed.

Descripción del empleo

Oracle is seeking an experienced Data Center Services Operations professional to manage break/fix, hardware maintenance, network configuration, and ongoing optimization. You will mentor technicians, ensure SOPs/MOPs, and coordinate with global teams to improve resiliency and availability at client sites.

Responsibilities include guiding less experienced staff, validating cabling and connectivity, tracking tasks in ticketing systems, and upholding safety and security standards across on-site