Senior Network Reliability Engineer & Incident Response Lead

JPMorgan Chase & Co.

Buenos Aires

On-site

ARS 181,395,000 - 272,092,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. in Argentina seeks an experienced Site Reliability Engineer to own reliability outcomes for mission-critical network services, drive incident response, and lead end-to-end problem management.

You will architect automation using Python, Shell, and Ansible, and provide technical leadership across SD-WAN, routing, firewalls, and software-defined networking to improve service health. Mentorship and cross-team collaboration are essential.

Qualifications

Extensive experience operating and engineering large-scale networks with strong troubleshooting depth.
Proven leadership in major incidents, RCA, and delivery of long-term fixes that reduce repeat incidents.
Advanced automation track record using Python, Shell, and Ansible, with toil reduction and reliability gains.
Strong applied understanding of SRE concepts, NFRs, and FMEA (or equivalent failure/risk analysis).
Strong ownership mindset, stakeholder management, and ability to drive delivery independently.

Responsibilities

Own reliability outcomes for mission-critical network services (availability, performance, recoverability).
Lead major incident response: establish response rigor, coordinate mitigation, coach responders, post-incident learning.
Own problem management end-to-end: author/approve RCAs, identify systemic root causes, drive durable remediation.
Architect automation frameworks using Python, Shell, and Ansible with guardrails and validation pipelines.
Provide deep technical leadership across SD-WAN, SDA, SND, routing/switched networks, firewalls, load balancers, proxies.